By diving deep into the user experience for the various site audiences, we imagined a more efficient system using a proprietary interface we developed:
- Reusable components that simplify request forms
- Improved scheduling and forecasting with a longer planning horizon
- Unified ‘hub’ platform with a single sign-on, cross-promoting multiple community programs
- Integrated workflows between locations, systems, and programs, for operations to approve events, monitor results, and offer help desk support to participants.